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Returns Policy

🔄 Return & Refund Policy – ZR Collections At ZR Collections, we want you to love your purchase! If you are not fully satisfied, we’re here to help. ✅ Returns Items can be returned within 7–14 days of delivery. Products must be unused, unworn, and in original packaging with tags. Certain items (sale items, personal care products, custom orders) may not be eligible for return. 💵 Refunds Once your return is received and inspected, we’ll notify you by email. Approved refunds will be issued to your original payment method within 5–10 business days. Shipping fees are non-refundable. 🔁 Exchanges We offer exchanges for damaged or defective items. Contact us within 48 hours of delivery with proof (photo/video). 📦 Return Shipping Customers are responsible for return shipping costs, unless the item is faulty or incorrect.

Shipping

🚚 Shipping Policy – ZR Collections Thank you for shopping with ZR Collections! We aim to deliver your orders quickly and safely. 📦 Processing Time: Orders are processed within 24 hours after confirmation. 🌍 Shipping Options: Standard and Express shipping available at checkout. ⏱️ Delivery Time: Domestic orders: 3–7 business days 🚫 Delays: Shipping times may be affected by holidays, customs, or unforeseen events. 📨 Wrong Address: Please double-check your shipping details — ZR Collections is not responsible for lost items due to incorrect addresses. We’re committed to making sure your purchase arrives safely and on time.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.